Nomadz Privacy Policy
Effective Date: January 1, 2025
At Nomadz, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you use Nomadz.com, our mobile applications, and related services (collectively, the “Services”).
By using Nomadz, you agree to the policies outlined below. If you do not agree, please do not use our Services.
1. Introduction
Nomadz is an outdoor adventure marketplace that connects explorers with expert guides for experiences like hiking, fishing, hunting, surfing, snowboarding, and off-road trips.
This Privacy Policy applies to:
• Adventure seekers booking trips
• Hosts listing and managing trips
• Anyone visiting or using the Nomadz platform
We do not control the privacy policies of third-party services you may interact with (such as payment providers or social media). We encourage you to review their privacy policies separately.
2. Children Under the Age of 18
Nomadz is designed for a general audience, but users must be 18 years or older to create an account. Minors may only participate under the supervision of a parent or legal guardian.
If we learn that a minor has provided personal information without parental consent, we will delete the data as required by applicable laws.
3. Information We Collect
We collect the following types of information when you sign up, book trips, or interact with the platform:
A. Information You Provide
• Adventure Seekers: Name, email, phone number, billing details, and booking preferences
• Hosts: Name, business details, bank/payment information, government ID verification (where applicable)
• Public Profile Information: Your name, location (if provided), trip listings, reviews, and other shared content
• Guest Checkout Users: Name, email, payment details (limited to transaction processing)
• Messages & Reviews: Communications between users, feedback, and testimonials
B. Information We Collect Automatically
• Device & Browser Data: IP address, browser type, device type, operating system
• Usage Data: Pages viewed, time spent, search queries, and actions taken
• Location Data: General location for matching users with nearby adventure experiences (you can disable this in settings)
• Cookies & Tracking Technologies: Used for functionality, personalization, analytics, and security
C. Information from Third Parties
• Payment Providers: Limited transaction details (e.g., amount paid, date)
• Marketing & Analytics Partners: Data about how you found and interact with Nomadz
• Social Media Integrations: If you connect a social account, we receive basic profile info (e.g., name, email)
4. How We Use Your Information
We use your data to:
✅ Provide & improve Nomadz Services (e.g., trip recommendations, host management tools)
✅ Facilitate bookings & secure payments
✅ Personalize your experience (e.g., relevant trip suggestions)
✅ Ensure trust & safety (e.g., identity verification, fraud prevention)
✅ Send important notifications (e.g., booking confirmations, policy updates)
✅ Promote Nomadz (e.g., customer reviews, testimonials)
✅ Comply with legal requirements
We do not sell your personal data to third parties.
5. Sharing Your Information
We only share your information when necessary, such as:
👥 With Hosts & Adventure Seekers: To facilitate bookings, hosts receive limited guest details (e.g., name, trip date).
💳 With Payment Processors: Transactions are securely processed through third-party payment providers.
🔍 With Safety & Fraud Prevention Services: To detect and prevent fraud, security threats, or illegal activity.
📢 With Marketing & Analytics Partners: To understand how users interact with Nomadz and improve the platform.
📄 With Legal Authorities: If required by law or to protect Nomadz and its users.
6. Your Privacy Choices & Rights
A. Managing Your Information
✅ Update Profile Details: Modify your account settings anytime.
✅ Control Notifications: Adjust email and communication preferences.
✅ Delete Your Account: Request data deletion by contacting support@nomadz.com (certain legal obligations may require us to retain some data).
B. Cookies & Tracking
You can:
• Disable cookies in browser settings
• Opt-out of marketing emails via the unsubscribe link
7. Data Security
We take data security seriously and use encryption, secure servers, and access controls to protect your information. However, no system is 100% secure, so we encourage users to follow best practices, such as using strong passwords.
8. Data Retention
We keep your data only as long as necessary to:
📌 Provide services (e.g., bookings, customer support)
📌 Comply with legal requirements (e.g., tax laws, fraud prevention)
📌 Improve Nomadz (e.g., analytics, troubleshooting)
When no longer needed, data is securely deleted.
9. International Transfers
Nomadz operates globally. If you access our platform outside the U.S., your data may be transferred internationally. We ensure that such transfers comply with applicable laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be notified via email or platform alerts. Continued use of Nomadz means you accept the updated policy.
11. Contact Us
For any questions about this policy or your data rights, reach out to us here.